Frequently Asked Questions

Quick answers about orders, shipping, returns, and more.

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Use your order number on the Order Assistance page to view live updates. You’ll also receive notifications on email.
You can request changes or cancellation until the order is packed. Reach us via Contact with your order number.
Yes, we ship to most districts across Rajasthan. Delivery typically takes 2–5 working days based on location. See Shipping for details.
Shipping is free above Rs. 999 order value. For smaller orders, a nominal fee is confirmed during order assistance.
Returns are accepted within 7 days on eligible items in unused condition with original packaging. Start on the Returns page.
Please contact us within 48 hours with photos via the Contact page. We’ll arrange a replacement or refund as per policy.
UPI, major debit/credit cards, net banking, and popular wallets via secure gateways. Details are confirmed during order assistance.
COD may be available on select pincodes and order values. Availability is confirmed during order assistance.

Still need help?

Reach our team by email. We respond Mon-Sat, 9:00 AM - 8:00 PM.